Our approach is to educate the homeowner on all options available so the best decision for your home is made. We do not pressure sell but offer a consultative process. By providing facts and a friendly approach homeowner’s choose us time and time again.
The Renewal by Andersen Process is easy . . .
Placing your order
- You and your consultant will review and sign the purchase agreement to process.
- After you have placed your order for windows or doors, the Renewal by Andersen® Project manager will visit your home to re-measure each opening for size verification prior to manufacturing.
- After you have placed your order for windows or doors, the Renewal by Andersen® installation manager will visit your home to re-measure each opening for size verification prior to manufacturing.
Scheduling Your Installation
- Some orders take 3 to 4 weeks to be delivered while in peak season it could take 7 weeks. We track your order from the moment the paperwork is processed even if you don’t hear from us.
- We install all year long even in really cold and hot weather.
- You will be asked to do a walk-through with the lead installer to make sure everything is just the way you want it.
- Prior to leaving, they will even vacuum and wash your windows. Any balance due should be given to the lead installer.
Home Owner Satisfaction
- A few weeks after you job is completed, you will receive a Homeowner Satisfaction Survey in the mail from the Andersen Corporation, if your job included Renewal by Andersen windows or Andersen doors.
- It is very important to us that you take the two or three minutes necessary to complete and return this survey. We have a new 5 star rating with 5 being the very best score. Our goal is that you feel comfortable giving us a “5” star rating confirming that you are extremely satisfied in all areas.
- If for some reason we did not earn a “5”, we would like to hear from you so that we may correct or rectify the shortcoming.
- You’ll love your new windows! ™ Our customers love their new windows and doors so much they tell their friends, neighbors and family. Which is the best thank you we could receive!
- By referring people you know to us, you receive gifts and/or cash. We love our customers and we reward referrals!