Frequently Asked

Questions

FAQs

Are you searching for the best window replacement company in your area? Consider the following: 

  • Do you need custom window sizes? Custom windows, such as those offered by Renewal by Andersen are perfect for hard to fit spaces such as round windows, or bow and bay windows. Consider choosing a window company manufacturing custom windows you can rest-assured they will have the right product for you.
  • How long do you need your windows to last? Vinyl windows as well as wood are not the longest-lasting options when it comes to replacement windows. Renewal by Andersen has created a long-lasting solution to help get the most years out of your window replacement project, our patented Fibrex material allows our windows to be some of the sturdiest in the industry, so much so we put a 20 year warranty behind them. 
  • How experienced is the installation team? Many window companies outsource their installation projects to a third party. With Renewal by Andersen, our master certified installers work.  
Can I paint or stain a Renewal by Andersen® window?

While Renewal by Andersen® windows come pre-finished, they can be painted or stained when necessary. There are over 20 standard color combinations. Pine, Oak, and Maple interiors are available for custom staining. Exteriors can be painted to match unusual color schemes. Custom color Fibrex® is available on larger commercial projects.

What is the difference between Renewal by Andersen® and Andersen® windows?

Renewal® is the division of Andersen® Corporation developed strictly for the replacement market. Andersen® makes standard size windows for new construction and Renewal® makes custom size windows for the replacement market. Renewal® windows are made from a composite material called Fibrex® and Andersen® windows are a vinyl clad wood window.

Do you have a showroom where I can come and see Renewal by Andersen® windows?

Absolutely! Our showrooms are located at 13200 O’Bannon Station Way, Louisville, KY 40223 & 2551 Richmond Road, Suite 4, Lexington, KY 40509

Do I have to do my whole house at one time?

No, many of our customers do their homes in phases. Because we work to maintain the architectural integrity of your home, you can do your home in phases and not be concerned about significant changes in appearance.

Who does your installations?

Renewal by Andersen® technicians are factory trained employees. While in your home, they will work off drop cloths. Prior to leaving they will even vacuum and wash your windows.

I don’t like the style of my windows. Do I have to go back with the same style?

No. Many of our customers want to change the appearance of their homes by utilizing a different style of window. For example, replace a large picture window with a bay or bow window. Switch from casement windows to double hung windows or even put an awning or casement window over the kitchen sink.

Should I choose wood or vinyl windows to replace my existing windows, or are there other options?

When choosing a replacement window provider, consider the materials the company is using, taking into account the longevity of the window frame- many people prefer the look of wood windows over vinyl, however wood is susceptible to rot and while vinyl windows have become popular, they do not last as long as other materials on the market. Renewal by Andersen uses a patented material called Fibrex to give the appearance of wood, in a longer-lasting window, with an industry-leading 20 year warranty!

What can I expect when I contact Renewal by Andersen for my replacement windows or for replacing my patio or entry door?

When you contact Renewal by Andersen for your replacement windows or doors, you will first speak to our local service team to answer any questions about your project. Next, our team will schedule your in-home consultation. During this consultation, one of our window and door experts will speak with you about the different products we offer and discuss your goals. From there we will discuss options for our Easy Pay program, answer any follow up questions, and give you a quote. Once you’ve selected our service team, you can continue to expect our signature service throughout the installation process. We never outsource our work, our certified master installers will complete the window or patio door replacement in the shortest amount of time possible, leaving you to simply enjoy the new windows or doors in your home.

What types of replacement doors does Renewal by Andersen offer?

We offer patio and entry way doors. For your patio we have French doors available either in an inswing or outswing model. We also offer sliding doors with dual ball-bearing rollers for a smoother glide. Our 5 point locking system helps ensure your patio door is secure for your family.

We offer ProVia entry doors, made of steel or fiberglass. Provia doors offer the look of old-world craftsmanship with the benefits of modern technology. ProVia entry doors are built with some of the best weather seals on the market and insulated with thermally efficient materials, making them the best option when you do not want to choose between efficiency and a beautiful front door for your home.

Does Renewal by Andersen offer financing options?

Yes! We offer simple Easy Pay options to help you complete your window or door replacement project. Some our plans include no interest and no payments up to 24 months. Please contact us today to learn more!

Our Clients Trust Renewal By Andersen

A woman sitting on a window sill using a laptop
The design consultant was knowledgeable and professional
Josh and Sara R.
A man sitting in front of a laptop computer
Very thorough and professional. Sales and project manager personnel were excellent.
Mark M.
A man sitting at a desk using a laptop computer
Jared was super nice & very knowledgeable working with us on our options to make it a great experience! He is an awesome guy!
Pat T.
A woman sitting at a table using a laptop computer
Very professional. Transparent explanation of contract. On time for appointment.
David & Shelia B.