Replacement

Process

We’ve completed over 15,000 window and door replacements for Kentucky and Southern Indiana homeowners! In fact, we’re named homeowner’s #1 preferred window and door brand nationwide!*** Book your design consultation online to get started.

The Renewal by Andersen
process is easy.

1.

Your Design Consultation
  • Your design consultant will discuss your custom window and door replacement goals and affordable monthly Easy Pay options.

2.

Quality Assurance
  • After you have placed your order for windows or doors, the Renewal by Andersen® installation manager will visit your home to re-measure each opening for size verification prior to manufacturing.


3.

Scheduling Your Installation
  • Some orders take 3 to 4 weeks to be delivered while in peak season it could take 7+ weeks. We track your order from the moment the paperwork is processed even if you don’t hear from us.

  • We install all year long even in really cold and hot weather.

4.

Installation Day
  • You will be asked to do a walk-through with the lead installer to make sure everything is just the way you want it.

  • Prior to leaving, they will even vacuum and wash your windows. Any balance due should be given to the lead installer.

5.

Home Owner Satisfaction
  • A few weeks after you job is completed, you will receive a Homeowner Satisfaction Survey in your e-mail from the Andersen Corporation, if your job included Renewal by Andersen windows or Andersen doors.

  • It is very important to us that you take the two or three minutes necessary to complete and return this survey. We have a new 10 star rating with 10 being the very best score. Our goal is that you feel comfortable giving us a “10” star rating confirming that you are extremely satisfied in all areas.

  • If for some reason we did not earn a “10”, we would like to hear from you so that we may correct or rectify the shortcoming.

6.

Referrals
  • You’ll love your new windows! ™ Our customers love their new windows and doors so much they tell their friends, neighbors and family. Which is the best thank you we could receive!

  • By referring people you know to us, you receive referral rewards. We love our customers and we reward referrals!

Our Clients Trust Renewal By Andersen

Kim and Ben H.
What an awesome experience. Our install team was top notch and beyond pleasant. We are truly thankful they were on our project. You have a superb team in those two fellas and your company should be thankful for such dedicated and truly kind employees especially in this day and time. From our first visit thru the whole process, everyone has been truly professional l. To see the windows and screens numbered … to wearing booties to cover their shoes inside….extremely pleased with your product and service.
Kim and Ben H.
Joe B.
Entire process was outstanding from Cal presenting our options to our installation. The installation crew were professional, courteous, and did an outstanding job on the install. Could not be happier with the job they did.
Joe B.
Kent M.
My sales person, Cal Chrisman, was so well-versed in what he was doing! Lucas and the installing crew were extremely competent. I knew I had made the right decision! Extremely pleased that I went with Andersen.
Kent M.
Mary Jo and William H.
The entire process form purchase to installation was effortless. The installation crew was wonderful You could not even tell there had been any construction work done at the house
Mary Jo and William H.