Replacement

Process

We’ve completed over 15,000 window and door replacements for Kentucky and Southern Indiana homeowners! In fact, we’re named homeowner’s #1 preferred window and door brand nationwide!*** Book your design consultation online to get started.

The Renewal by Andersen
process is easy.

1.

Your Design Consultation
  • Your design consultant will discuss your custom window and door replacement goals and affordable monthly Easy Pay options.

2.

Quality Assurance
  • After you have placed your order for windows or doors, the Renewal by Andersen® installation manager will visit your home to re-measure each opening for size verification prior to manufacturing.


3.

Scheduling Your Installation
  • Some orders take 3 to 4 weeks to be delivered while in peak season it could take 7+ weeks. We track your order from the moment the paperwork is processed even if you don’t hear from us.

  • We install all year long even in really cold and hot weather.

4.

Installation Day
  • You will be asked to do a walk-through with the lead installer to make sure everything is just the way you want it.

  • Prior to leaving, they will even vacuum and wash your windows. Any balance due should be given to the lead installer.

5.

Home Owner Satisfaction
  • A few weeks after you job is completed, you will receive a Homeowner Satisfaction Survey in your e-mail from the Andersen Corporation, if your job included Renewal by Andersen windows or Andersen doors.

  • It is very important to us that you take the two or three minutes necessary to complete and return this survey. We have a new 10 star rating with 10 being the very best score. Our goal is that you feel comfortable giving us a “10” star rating confirming that you are extremely satisfied in all areas.

  • If for some reason we did not earn a “10”, we would like to hear from you so that we may correct or rectify the shortcoming.

6.

Referrals
  • You’ll love your new windows! ™ Our customers love their new windows and doors so much they tell their friends, neighbors and family. Which is the best thank you we could receive!

  • By referring people you know to us, you receive referral rewards. We love our customers and we reward referrals!

Our Clients Trust Renewal By Andersen

A woman sitting on a window sill using a laptop
The design consultant was knowledgeable and professional
Josh and Sara R.
A man sitting in front of a laptop computer
Very thorough and professional. Sales and project manager personnel were excellent.
Mark M.
A man sitting at a desk using a laptop computer
Jared was super nice & very knowledgeable working with us on our options to make it a great experience! He is an awesome guy!
Pat T.
A woman sitting at a table using a laptop computer
Very professional. Transparent explanation of contract. On time for appointment.
David & Shelia B.